has the worst food ever
Burger King can't beat McDonald's burger.
How to sum up Poor Customer Service? Well....all you need is an unhappy young girl who's smile will cost you extra and a dumbfounded Manager who's only know word seems to be "ok"!
Well that's the service I got today!!!
Currently pregnant and craving loads of salt, I decided to treat myself to a poutine from Burger King on St-Laurent Blvd. "Now, I should know better than to go to this location" I kept telling myself, because the last few times I went there they kept messing up my order. By the time I would get back to work, hungrier than ever, I would open up my paper bag and realize that yet again, my order was not correct.
After recieving my order this time around, I just wanted to make sure that I wouldn't be running back to Burger King, so I asked the young girl at the window if she was SURE there was extra Mayo on my whopper. With a dull and seamingly annoyed voice she said "YES". So, I looked in the bag just to make sure that my poutine had extra gravy like I asked also....you guessed it, it didn't, of course! "Can I please have more gravy on my poutine"?
ARRRGGG!!! she stomped off. Great, I was thinking...now she's going to spit in it.... Good going!
The manager came and asked what the problem was. I explained, but he just kept looking at the drive thru clock....He just stood there, dumbfounded...spaced out and as though his face had been frozen in time as I explained the screw up....but all that could come out of his mouth was "Ok" over and over again. No appologies for the misunderstanding....Nothing. I was in awe.....I thought, should you not appreciate the ONE customer you have left? The drive-thru behind me was as dry as the desert itself. You might even hear crickets if you listen carefully. Well, I guess that explains why Burger King has been going downhill....I told him "Next time you should focus on pleasing your customers instead of focusing on how fast you can get rid of them. Ironically, you have done just that"!.
All I got was "OK".
Had deep fried charred bubble gum stuck to my fries. The unfortunate part of me know that it was gum was when I bit into a fry and the creamy gum stringed across and the taste of mint poured into my mouth. Thanks BK! The king knows how to treat us peasants!